Battling with weight-related issues? . At Albany Medical Centre, we can help you achieve your weight-loss goals, and improve your health and quality of life!
Your first visit to Albany Medical Centre
Choosing to manage your weight will result in you feeling healthier and more confident about your body. When you book an initial appointment, you will be seen by a qualified doctor & you will also receive advice regarding a balanced diet.
Once you have finished a course of treatment, to help maintain your weight, you can come back at regular intervals to be weighed free of charge, and if you feel that your weight is creeping back on you can book in to see the doctor.
Following a consultation with our Doctor to help you begin your weight loss journey we can offer various appetite control medications such as tablet medication Phentermine, injectable treatments Mounjaro and Wegovy and fat blocking medication Orlistat.
Prior to your first appointment with the doctor, we will first need to establish your BMI ( body mass Index) as you need to have a BMI in excess of 30 (27 with associated comorbidities), not be taking any medication for conditions such as epilepsy or depression, and provide confirmation that you are over the age of 18 (ID required) before any appointment can be offered.
At your first appointment, you will be asked to provide your medical history, fill out a registration form, a medical record, be weighed and have your height & blood pressure taken. After this, you will then see our doctor who will discuss your current diet and assess your suitability for treatment by taking into account your medical history, your height and weight, and your willingness to follow our treatment programme.
Once it is established that you would be medically suitable and that you are completely happy to proceed with the treatment the doctor will advise you of our calorie deficit low fat, low sugar diet programme and will discuss the medication treatment options that can help you manage your weight and follow the diet , all the medication we provide is designed to reduce your appetite and therefore help you to follow the diet, you will also be encouraged to exercise more which is beneficial to assist your weight loss as well as your general health and well being
We do have a lot of people that return to us periodically if they feel that their weight is starting to “creep back on”.
NEW PATIENT ENQUIRIES
TO MAKE AN APPOINTMENT AS A NEW PATIENTS PLEASE FILL OUT THE ENQUIRY BOX BELOW.
Contact Us
Introduce a friend
We are sure that you will be happy with the treatment and diet weight loss results you receive with the clinic. Why not tell your friends about us, and for every one that registers with us you will receive a £10.00 discount off your next treatment. Please ask at reception for details
Healthy slimming
You needn't starve yourself to
Sample menus
get rid of any extra fat.
Our balanced diet will help you lose weight without missing out on any essential nutrients.
What can we do for you?
We will help you lose weight and stay healthy.
Treatment guide
We strongly believe that you need to be healthy in order to be slim and we’ll help you achieve that. Check out our video on weight management above.
Qualified consultants
All our consultants are fully qualified and experienced. They will monitor your progress regularly and answer all your queries. For further information, call our team
in South East England and South Wales.
Success stories
We offer effective weight management solutions in South East England
and South Wales, Call our team in
Sidcup on 020 8300 9900
Newport on 01633 243 533
Pontypridd on 01443 400 391
London Bridge on 0207 403 3922
Albany Medical Centre Privacy Policy
1. Introduction
At Albany Medical Centre, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our clinic, use our services, or interact with us in any way. It also outlines your rights in relation to your personal data.
We will handle your personal data in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR), and we take appropriate measures to protect your privacy.
2. Who We Are
• Clinic Name: Albany medical centre
• Registered Address: 1st floor, 64 Borough High Street, London. SE1 1XF
• Contact Information: info@albanyclinic.co.uk
• Phone Number: 0208 300 4000
3. What Data We Collect
We collect and process the following types of personal data:
3.1 Personal Identification Information:
• Name
• Date of birth
• Gender
• Contact details (address, email, phone number)
3.2 Health Information:
• Medical history
• Current health conditions
• Treatment and care plans
• Test results
• Prescriptions and medications
• Other health-related information necessary for providing healthcare services
3.3 Financial Information:
• Payment details (e.g., credit/debit card information,
3.4 Other Information:
• Emergency contact details
• Appointment history
• Communication preferences (email, phone, text messages)
4. How We Collect Your Data
We collect personal data in the following ways:
• Directly from you when you register as a patient, fill out forms, or communicate with us via phone, email, or in person.
• Automatically when you visit our website (via cookies or similar technologies), or use our online booking system.
• From third parties, such as healthcare providers, pharmacies, if required for your treatment or in accordance with your consent.
5. How We Use Your Data
We use the personal data we collect for the following purposes:
• Providing healthcare services: To diagnose, treat, and manage your medical care.
• Appointment management: To schedule, confirm, and remind you of appointments.
• Billing and payments: To process payments, issue invoices, and claim insurance.
• Communication: To respond to your queries, send updates about your care, and provide important notices about your treatment.
• Legal and regulatory compliance: To comply with our legal and regulatory obligations, including those related to healthcare regulations, medical record-keeping, and insurance.
• Improvement of services: To improve the quality of care we provide and enhance your experience at the clinic.
6. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
• Contractual necessity: To provide you with the healthcare services you have requested (e.g., fulfilling an appointment, processing payments).
• Consent: Where you have given explicit consent (e.g., agreeing to receive marketing materials or allowing us to share information with another healthcare provider).
• Legal obligation: To meet legal requirements, such as maintaining medical records and reporting certain health conditions.
• Vital interests: In emergency situations where it is necessary to protect your life.
• Legitimate interests: To ensure the proper functioning of the clinic and to improve our services, provided that this does not override your rights and freedoms.
7. How We Protect Your Data
We take the security of your personal data seriously and implement the following measures to protect it:
• Data encryption: Personal and sensitive data is encrypted both during transmission and at rest.
• Access control: Only authorized personnel have access to your personal data, and access is granted based on a "need-to-know" basis.
• Secure storage: Personal data is stored in secure systems with strong safeguards to prevent unauthorized access, loss, or destruction.
• Regular security reviews: We conduct regular audits and assessments of our data protection and security practices to ensure that they remain robust.
8. Sharing Your Data
We may share your personal data with third parties in the following circumstances:
• Healthcare providers: To share relevant information with other medical professionals involved in your care (e.g., specialists, hospitals, laboratories).
• Government or regulatory authorities: To comply with legal requirements, such as reporting certain infectious diseases or complying with health and safety laws.
• Third-party service providers: Such as IT providers, billing services, and email marketing platforms. These providers are contractually obligated to safeguard your data in accordance with our data protection standards.
• Law enforcement: If required by law or in response to legal proceedings, we may disclose your data to law enforcement agencies or other authorized parties.
We will not sell, rent, or trade your personal data to any third party.
9. Your Rights Regarding Your Personal Data
Under the GDPR, you have the following rights with regard to your personal data:
• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request that we limit the way we process your data in certain situations.
• Right to Data Portability: You can request a copy of your data in a machine-readable format or transfer it to another service provider.
• Right to Object: You can object to the processing of your personal data for certain purposes, including direct marketing.
• Right to Withdraw Consent: If we rely on consent to process your data, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at info@albanyclinic.co.uk telephone 0208 300 4000 We will respond to your request within the time frame required by law (usually one month).
10. Retention of Your Data
We will retain your personal data for no longer than is necessary for the purposes for which it was collected. After this period, we will securely delete or anonymize your data. The specific retention periods for different types of data will be determined based on legal and regulatory requirements, as well as clinical needs.
For example:
• Medical records: Retained for at least 8 years from the date of your last treatment (as per NHS guidance).
• Financial and billing data: Retained for at least 6 years as required for tax and accounting purposes.
11. Cookies and Website Use
We use cookies and similar technologies on our website to enhance your user experience, analyze website traffic, and ensure the security of our online services. For more information on the types of cookies we use and how to manage them, please see our Cookie Policy.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
• Clinic Name: Albany medical centre
• Registered Address: 1st floor, 64 Borough High Street, London. SE1 1XF
• Contact Information: info@albanyclinic.co.uk
• Phone Number: 0208 300 4000
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection:
• ICO Contact Information:
o Website: https://ico.org.uk
1. Introduction
At Albany Medical Centre, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our clinic, use our services, or interact with us in any way. It also outlines your rights in relation to your personal data.
We will handle your personal data in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR), and we take appropriate measures to protect your privacy.
2. Who We Are
• Clinic Name: Albany medical centre
• Registered Address: 1st floor, 64 Borough High Street, London. SE1 1XF
• Contact Information: info@albanyclinic.co.uk
• Phone Number: 0208 300 4000
3. What Data We Collect
We collect and process the following types of personal data:
3.1 Personal Identification Information:
• Name
• Date of birth
• Gender
• Contact details (address, email, phone number)
3.2 Health Information:
• Medical history
• Current health conditions
• Treatment and care plans
• Test results
• Prescriptions and medications
• Other health-related information necessary for providing healthcare services
3.3 Financial Information:
• Payment details (e.g., credit/debit card information,
3.4 Other Information:
• Emergency contact details
• Appointment history
• Communication preferences (email, phone, text messages)
4. How We Collect Your Data
We collect personal data in the following ways:
• Directly from you when you register as a patient, fill out forms, or communicate with us via phone, email, or in person.
• Automatically when you visit our website (via cookies or similar technologies), or use our online booking system.
• From third parties, such as healthcare providers, pharmacies, if required for your treatment or in accordance with your consent.
5. How We Use Your Data
We use the personal data we collect for the following purposes:
• Providing healthcare services: To diagnose, treat, and manage your medical care.
• Appointment management: To schedule, confirm, and remind you of appointments.
• Billing and payments: To process payments, issue invoices, and claim insurance.
• Communication: To respond to your queries, send updates about your care, and provide important notices about your treatment.
• Legal and regulatory compliance: To comply with our legal and regulatory obligations, including those related to healthcare regulations, medical record-keeping, and insurance.
• Improvement of services: To improve the quality of care we provide and enhance your experience at the clinic.
6. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
• Contractual necessity: To provide you with the healthcare services you have requested (e.g., fulfilling an appointment, processing payments).
• Consent: Where you have given explicit consent (e.g., agreeing to receive marketing materials or allowing us to share information with another healthcare provider).
• Legal obligation: To meet legal requirements, such as maintaining medical records and reporting certain health conditions.
• Vital interests: In emergency situations where it is necessary to protect your life.
• Legitimate interests: To ensure the proper functioning of the clinic and to improve our services, provided that this does not override your rights and freedoms.
7. How We Protect Your Data
We take the security of your personal data seriously and implement the following measures to protect it:
• Data encryption: Personal and sensitive data is encrypted both during transmission and at rest.
• Access control: Only authorized personnel have access to your personal data, and access is granted based on a "need-to-know" basis.
• Secure storage: Personal data is stored in secure systems with strong safeguards to prevent unauthorized access, loss, or destruction.
• Regular security reviews: We conduct regular audits and assessments of our data protection and security practices to ensure that they remain robust.
8. Sharing Your Data
We may share your personal data with third parties in the following circumstances:
• Healthcare providers: To share relevant information with other medical professionals involved in your care (e.g., specialists, hospitals, laboratories).
• Government or regulatory authorities: To comply with legal requirements, such as reporting certain infectious diseases or complying with health and safety laws.
• Third-party service providers: Such as IT providers, billing services, and email marketing platforms. These providers are contractually obligated to safeguard your data in accordance with our data protection standards.
• Law enforcement: If required by law or in response to legal proceedings, we may disclose your data to law enforcement agencies or other authorized parties.
We will not sell, rent, or trade your personal data to any third party.
9. Your Rights Regarding Your Personal Data
Under the GDPR, you have the following rights with regard to your personal data:
• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request that we limit the way we process your data in certain situations.
• Right to Data Portability: You can request a copy of your data in a machine-readable format or transfer it to another service provider.
• Right to Object: You can object to the processing of your personal data for certain purposes, including direct marketing.
• Right to Withdraw Consent: If we rely on consent to process your data, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at info@albanyclinic.co.uk telephone 0208 300 4000 We will respond to your request within the time frame required by law (usually one month).
10. Retention of Your Data
We will retain your personal data for no longer than is necessary for the purposes for which it was collected. After this period, we will securely delete or anonymize your data. The specific retention periods for different types of data will be determined based on legal and regulatory requirements, as well as clinical needs.
For example:
• Medical records: Retained for at least 8 years from the date of your last treatment (as per NHS guidance).
• Financial and billing data: Retained for at least 6 years as required for tax and accounting purposes.
11. Cookies and Website Use
We use cookies and similar technologies on our website to enhance your user experience, analyze website traffic, and ensure the security of our online services. For more information on the types of cookies we use and how to manage them, please see our Cookie Policy.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
• Clinic Name: Albany medical centre
• Registered Address: 1st floor, 64 Borough High Street, London. SE1 1XF
• Contact Information: info@albanyclinic.co.uk
• Phone Number: 0208 300 4000
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection:
• ICO Contact Information:
o Website: https://ico.org.uk
